Security, Safety & Comfort Why do I have to show a photo I.D. to ride the bus? In light of the current world situation, C&J requires a photo I.D. for all passengers. We do not require identification for children under the age of 12 traveling with a parent or guardian; however, if they are traveling alone, they will need a school I.D., passport, or copy of their birth certificate. All persons who are under the age of 18 must also carry a form of identification. These are security measures that we take in the event that there is an emergency and allows us to assist officials in identifying who traveled on a particular day. We do not generate passenger lists for each bus, therefore, we require you to show your I.D. each time you travel. This information is not stored in our system. We print your name on the ticket to ensure that you are the person traveling. If you have questions on acceptable forms of I.D. or special circumstances, please contact the Information Center directly at 1-800-258-7111. Does C&J ever cancel service due to weather? Generally, C&J does not cancel service due weather unless driving conditions become a threat to the safety of our passengers. Weather cancellations are posted on our website as they become available. Cancellations are also obtained by calling our Information Center at 1-800-258-7111. There are no cancellations at this time. Are cellular phones allowed to be used on a C&J motor coach? Cellular phones are not permitted to be used on a C&J motor coach except in emergencies. Are there bathrooms on the bus? Yes. All coaches are equipped with a restroom in the rear of the coach.