We’re dedicated to ensuring the highest standards of safety, reliability, and flexibility for all our passengers. We value your feedback and are here to assist you with any questions or concerns you may have.
Time Change for Tickets Reservations are required for all C&J service. Tickets are non-transferable and must be used on the selected date and time of travel.*
*We at C&J understand the need for flexible travel, so we offer a 24-hour grace period for Boston** tickets after your trip’s departure to still use or rebook your ticket!
All rebooking requests can be changed for FREE online or by contacting the C&J Information Center at (603) 430-1100.
**Excludes NYC tickets.
Traveling with Pets
C&J allows passengers to travel on-board a C&J motorcoach with their pets. See our policy and guidelines here.
Where is the C&J pick-up Location at Logan Airport?
See a full description of where you can find C&J at Logan Airport here.
Parking
Safe, secure parking is available at our facilities in Portsmouth and Seabrook. Learn more about parking options at each location.
Frequently Asked Questions
Have a question? We've probably heard it, we've compiled a collection of answers to frequently asked questions we've heard over the years. See FAQs.
C&J is headquartered in Portsmouth, NH, with locations and destinations in the greater Boston area and New York City. Customer care emails are received Monday – Friday, 9:00 a.m.-5:00 p.m. (excluding holidays).
We are currently experiencing higher-than-normal response times on requests.
We appreciate your patience during this time.
For immediate assistance, please call us at 603.430.1100.
C&J does not accept emails for ticket rescheduling. You can rebook your ticket for FREE online or call us for assistance.
